November Lockdown: How ForwardMotion’s Services are Affected

Published: 05/11/20


As another month arrives, so has another lockdown. Whether you’re at home more than normal and want to beat the inactivity of lockdown or concerned about your commute, ForwardMotion is still here to help. Services have been restricted for the remainder of November, with regular updates of service amendments announced on ForwardMotion’s Facebook and Twitter accounts. Make sure you give them a follow to keep up to date with the latest news.

Travel Engagement

The ForwardMotion Travel Engagement team will be working with public transport providers such as c2c and local educational establishments to help inform people on travelling safely considering COVID safety measures. The team will be digitally reaching out to help students in any way possible, including offering videos, presentations, and live chats to schools and colleges throughout South Essex.

ForwardMotion will also be giving out free Public Transport Kits to help make the commutes of pupils and front-line workers as stress-free as possible and helping passengers to adhere to onboard rules. Kits include bottles, hand sanitiser, face coverings and information on how ForwardMotion can help you optimise your commute.

Personalised Travel Plans (PTPs) are still on offer from the team and can be accompanied by a video call to discuss your travel options. These plans are tailored to suit your regular commute and help you arrive at your destination through more active and sustainable modes of transport. Get in touch to discuss your plan or submit your PTP details online.

Cycle Training and Services

As schools are still open, Bikeability training sessions will still be going ahead at participating schools. Boosting a child’s confidence in cycling will benefit the whole family, and just in time for those family lockdown bike rides to resume.

Unfortunately, adult training sessions are currently suspended for at least the remainder of the month, but there are plenty of ForwardMotion cycling videos online such as:

For more videos head to ForwardMotion’s YouTube channel for even more videos, including how to fix your bike at home and a six-part series on the ‘Guide to the Perfect Ride’.

The Bike Loan Scheme will still run during lockdown, but although new applicants to the scheme can still be processed, there is a short waiting list. This is a legacy from the previous lockdown, as increasingly more people took up cycling and extended their rental periods on the scheme. Get in touch now to reserve a space on the Bike Loan Scheme waiting list to make sure you don’t miss out.

Additionally, ParkThatBike is still in operation to help with installing free cycle parking for your business or organisation. All bookings are subject to availability, so talk to your employer about free cycle parking or get in touch with ForwardMotion today.

Cycle Hubs

The Cycle Hub Thurrock located in Tilbury will be open to the public throughout lockdown, but only 1 customer will be permitted in the store at any time and all visitors must wear a mask or face covering. The Cycle Hubs team will still be operating as usual refurbishing, mending and selling bikes around the clock, but face-to-face contact with the team will be limited and must adhere to social distancing guidelines. The ForwardMotion Cycle Hubs Facebook shop will be updated daily to display available bikes for sale. Payment will be taken over the phone with delivery available throughout South Essex. Cycle Hub Thurrock opening times are as follows:

Tuesday              10.00 – 16.00

Friday                  10.00 – 16.00

Saturday             09.00 – 16.00

The Cycle Hub Mobile will not be appearing at Southend Market throughout lockdown due to closure but will still be appearing at Basildon Market 10.00 – 15.00 every Wednesday and all visitors again must wear a face covering and adhere to social distancing guidelines. You can view more information on the ForwardMotion Cycle Hubs by visiting the main Cycle Hubs page.
The decision to remain open falls in line with The Health Protection Regulations report from Public Health England, released earlier this week.


ForwardMotion is dedicated to helping residents in South Essex actively, sustainably, and as safely as possible under the new restrictions. If you have any further questions about our services or concerns about your commute, don’t hesitate to contact the ForwardMotion team.

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