ForwardMotion is part of South Essex Active Travel, a programme of engagement focused on residents to enable more people to use sustainable transport to access education, training and employment. The programme is led by Southend-on-Sea City Council, working in partnership with Thurrock Borough Council and Essex County Council and a range of partners and providers to deliver the services offered.
This Privacy Notice advises you, the reader, on:
The South Essex Active Travel Programme Management team at Southend-on-Sea City Council (Civic Centre, Victoria Avenue, Southend on Sea, Essex SS2 6ER) monitor and evaluate the effectiveness of the South Essex Active Travel programme. The Council will act as a data controller for the purposes of the Data Protection Legislation (including the Data Protection Act 2018 and the General Data Protection Regulation).
We are registered with the Information Commissioner’s Office and our registration number is Z6929331.
For the purposes of the South Essex Active Travel programme the Council (or its partners and providers) will ask you for personal information that will enable them to provide you with the travel advice and services you are requesting, and to monitor the quality and effectiveness of these services.
When you engage with the South Essex Active Travel programme you may be asked for your name, email address and phone number. This information will be securely shared with the South Essex Active Travel Project Management team so that you can be invited to take part in a feedback survey about the programme.
The feedback survey will ask for further personal information, to help identify which demographic groups are accessing the services provided. We will not ask for anything that is not relevant to the service we are providing to you. This information will be anonymised and then independently and securely evaluated by The Smarter Choice Consultancy to monitor the effectiveness of this central government funded programme.
The Council requires all Third Party processors to abide by all relevant Data Protection legislation when they process information on the Council’s behalf and to follow our procedures or instructions.
Your anonymised information will be shared with an independent evaluator who will process the information. Results of this analysis will then be shared with the Department of Transport. Your anonymised information may also be shared with Luther Pendragon and The Smarter Choice Consultancy for monitoring and evaluation purposes.
The information you provide to us will only be used for the intended purposes, as explained above. The information will be securely retained, only accessed by limited staff members and anonymised as far as is practicably possible. The information will be retained for the duration of the project only and will be deleted entirely within three months of completion of the South Essex Active Travel programme and its evaluation.
During the course of the service you receive, you will be given the right to withdraw your consent, if relevant. You can withdraw your consent at any time by phone, email, in writing or face-to-face contact. When you make contact to do so, the Project Management team will explain the implications of withdrawing consent to you. They can be contacted via forwardmotion@southend.gov.uk or 01702 215000.
Unless subject to an exemption, you have the following rights with respect to your personal information:
We have a Data Protection Officer who makes sure we respect your rights and follow the relevant data protection law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer at dataprotection@southend.gov.uk or by calling 01702 215000 and asking to speak to the Data Protection Officer.
For independent advice about data protection, privacy and data sharing issues, or to lodge a complaint about how we have handled your information you can contact the Information Commissioner’s Office (ICO).
You can visit www.ico.org.uk or email casework@ico.org.uk
Alternatively, you can write or telephone:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.
For more information on how the Council protect your privacy and process personal data, the Southend-on-Sea City Council full Privacy Notice can be viewed at:
www.southend.gov.uk/privacynotice
When visiting our website, we will sometimes place small data files on your computer or mobile device. These are called cookies. Many large websites do this. We do this to make our website work better.
Here is a list of cookies we collect and why:
* You can opt out of being tracked by Google Analytics, this will apply across all websites and not just our site. For more information please visit http://tools.google.com/dlpage/gaoptout
From 26 May 2011, a new European Union directive required all websites to gain the consent of our users to download cookies on to their machines. On 24 May 2012, the Information Commissioner’s Office (ICO) released new guidance which said that a website can operate with cookies through ‘implied consent’.
We want our users to find information and services quickly, so we have taken the decision to promote how we use cookies on our website and provide you with enough information to control your own settings. Implied consent means that by using our website, you agree to cookies being set. If users want to disable cookies, this policy talks you through how to do this.
Most cookies are easy to delete. Deleting can be done either through your internet browser (Firefox, Google Chrome, Internet Explorer etc.) or on your device through your file management software (Windows XP etc.). For further information please visit http://www.allaboutcookies.org/