Train and bus service updates

Published: 21/05/20


As the lockdown begins to ease, local transport providers continue to update their services to meet the need for public transport. To ensure you have the most up to date information, please check with the relevant operator for the service you wish to use.

The latest updates from local transport providers are given below.


From Monday 18 May c2c resumed operation of its standard weekly timetable. They will continue to monitor capacity levels on their trains. c2c is offering full ticket refunds for people who are unable to travel on its services.

Please visit their website ( for more information, including timetables and busy travel periods.

Greater Anglia

Greater Anglia is running fewer services than normal at reduced capacity and ticket offices have amended opening times.

People are encouraged to book their tickets in advance online. Greater Anglia is offering flexible tickets so people can move their journey to a less busy time. All passengers are strongly advised to wear face coverings and other forms of PPE.

Please visit their website ( to find out more about their amended services.


Arriva has amended certain routes and has reduced the frequency of their bus services to keep their staff and customers safe. They have also lifted time restrictions on their concessionary passes so passengers can travel during less busy periods. Passengers are encouraged to use contactless payments or have the exact amount if they are using cash.

Please visit their website ( for information on service changes.


First has made changes to its timetables, with buses running less frequently than usual.

First has asked people to use contactless payments on their buses. Passengers are advised to leave ample space when on their buses, leaving a free seat in front, behind and to the side of them. Key workers can get in touch with First if any of their services do not meet their needs.

Please visit their website ( for more information.

The general advice for travelling on public transport is to keep two metres apart from other passengers, use contactless payments, wear personal protective equipment, such as masks and gloves, and sit near open windows.

We particularly encourage walking and cycling for those that can in order to reduce congestion and allow enough space on public transport for those who need to use it at this time to be able to do so as safely as possible.

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